Shipping & Returns

 

Shipping Information

Current processing time is 1-3 business days. Processing times vary by product. Contact us if you have any questions!

We ship out of Southern California, USA.

Carrier: USPS

USA Domestic:

Standard 2-5 Day— Free!
Priority 1-3 Day — $8
Express Guaranteed 1-2 day – $35 flat rate

International:

Standard Mail –Generally takes 7-21 Days (Can take up to 8 weeks)

Contact us for express shipping rates. Rates vary by destination.

All time frames are approximated by USPS

 

Exchanges & Returns

Since each piece is handcrafted with natural crystals, we do not accept returns.

We hope that you love your order but if for some reason you are unsatisfied please contact us!

Exchanges:

Contact us within 3 days of delivery.

Order must be shipped back within 7 days of delivery date.

Conditions of return:

Buyers are responsible for return shipping cost. Items must be shipped back in original packaging or protective packaging. If item is not returned in its original condition, the buyer is responsible for any loss in value. Items returned in used or damaged condition will be returned to customer.

Fawn & Sparrow 
Email: thefawnandthesparrow@gmail.com